What does this do? 

Reporting your Wallet card as lost, stolen, or damaged helps protect your account and initiates the process of getting a replacement card. 

Accessing your Wallet settings 

Go to your Wallet settings, which can be found at the bottom of your dashboard. The “Wallet” text will be accompanied by a wallet icon. Follow this link to access your Wallet settings. 
 

Reporting the card and ordering a replacement 

1. From your Wallet settings, follow the “Manage card” link. 

2. Select “Report lost, stolen or damaged”. 

3. Follow the prompts to cancel your card and request a new one. 
    

   

    

Important note 

If your card was stolen, consider changing your PIN and reviewing recent transactions for any unauthorised activity.

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