Welcome to your one-stop shop for all things My Maxxia. Whether you're looking to navigate the My Maxxia apps, manage your benefits, or troubleshoot an issue, our Support Hub is here to empower you with the tools and information you need. Explore our video guides, comprehensive resources, and detailed FAQs to make the most out of your My Maxxia experience.
Video Guides

Download and register app

Dashboard & Wallet

Claims

Amendments
Guides
Add and Update your contact details: Read guide
Updating your contact details ensures that we have the most current information to reach you regarding your salary packaging account.
Update your bank account: Read guide
Updating your nominated bank account changes where reimbursements, claims, and all other salary packaging funds are sent.
Update security/login details: Read guide
Updating your account and login details helps maintain the security of your account and can make accessing the app more convenient.
Make a claim and view claims history: Read guide
Learn how to make a claim
View a claim status: Read guide
Learn how to check your claim status
Adjust your chosen cap amount: Read guide
Adjusting your cap allows you to modify your chosen cap amount and cap utilisation against the corresponding cap limit.
Make a benefit change: Read guide
Making a benefit change allows you to add a new benefit or adjust your current salary packaging benefits, either by changing the allocated amount or removing the benefit altogether.
Activate Your Card: Read guide
Get your My Maxxia Wallet Card ready for use in just a few simple steps.
Add Wallet to your Benefits: Read guide
Adding a Maxxia Wallet to your living expenses or meal entertainment benefits allows you to access your salary packaged funds for everyday expenses using Maxxia Wallet.
View Wallet transactions: Read guide
Viewing your Wallet transactions allows you to keep track of all the transactions made using your Wallet card.