Welcome to your one-stop shop for all things My Maxxia. Whether you're looking to navigate the My Maxxia apps, manage your benefits, or troubleshoot an issue, our Support Hub is here to empower you with the tools and information you need. Explore our video guides, comprehensive resources, and detailed FAQs to make the most out of your My Maxxia experience.
Video Guides
Download and register app
Dashboard & Wallet
Claims
Amendments
Guides
Update your contact details: Read guide
Updating your contact details ensures that we have the most current information to reach you regarding your salary packaging account.
Update your bank account: Read guide
Updating your nominated bank account changes where reimbursements, claims, and all other salary packaging funds are sent.
Update security/login details: Read guide
Updating your account and login details helps maintain the security of your account and can make accessing the app more convenient.
Make a claim and view claims history: Read guide
Learn how to make a claim
Activate Your Card: Read guide
Get your My Maxxia Wallet Card ready for use in just a few simple steps.
Report Wallet card as lost, stolen, or damaged: Read guide
Report your Wallet card as lost or stolen to protect your account and initiates the process of getting a replacement card.
View Wallet transactions: Read guide
Viewing your Wallet transactions allows you to keep track of all the transactions made using your Wallet card.
Reporting Wallet card fraud: Read guide
Report Wallet card fraud to help protect your account from unauthorised transactions and initiate the process of investigating and potentially refunding fraudulent charges.
Estimate your tax savings: Read guide
Estimating your tax savings helps you understand the potential financial benefits of your current salary packaging arrangements.
Track your salary packaging benefits: Read guide
Tracking your salary packaging benefits allows you to monitor your current benefit allocations, usage, and remaining balances throughout the FBT year.
Stop salary packaging: Read guide
Stopping salary packaging will end all current packaging arrangements and deductions from your salary.
Add Maxxia Wallet to your benefits: Read guide
Adding a Maxxia Wallet to your living expenses or meal entertainment benefits allows you to access your salary packaged funds for everyday expenses using Maxxia Wallet.
Track your novated lease running costs: Read guide
Tracking your novated lease running costs helps you monitor expenses related to your leased vehicle and ensure you're staying within your budgeted amounts.
View novated lease overview: Read guide
Viewing your novated lease overview provides you with comprehensive information about your leased vehicle, contract terms, and associated running costs.
Make a benefit change: Read guide
Making a benefit change allows you to add a new benefit or adjust your current salary packaging benefits, either by changing the allocated amount or removing the benefit altogether.
Adjust cap: Read guide
Adjusting your cap allows you to modify your chosen cap amount and cap utilisation against the corresponding cap limit.